www.rockauto.com/orderstatus – RockAuto Order Status & Returns

by laddrio November 12, 2018
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https www rockauto com orderstatus

RockAuto Order Status & Returns

Order Status & Returns page, located at www.rockauto.com/orderstatus  enables the RockAuto customers to check their order status, change or cancel an order, arrange a return, report a problem online with their email address or phone number and Order Number. They also can find their latest order numbers or search orders using the site.

Things to do in the RockAuto Order Status & Returns Page

Here is a list that the users can do using the Order Status & Returns page provided by RockAuto with their online ordering:

  • Check order status
  • Request a change
  • Cancel an order
  • Report a problem with an order and shipment
  • Get return instructions and shipping label or enter return tracking
  • Receive 10 most recent order numbers via email
  • Search orders by part number or part category

How to use Order Status & Returns Page

RockAuto provides the page to help their customers with online ordering. Consumers can use the site after placing their order without creating an account. To initiate the searching process,

  • Visit www.rockauto.com/orderstatus
  • Enter your Email Address or Phone Number
  • Enter the Order Number you want to track
  • Hit the “Find Order” button to get started

https www rockauto com orderstatus

Those, who don’t know their order number, go to the “Order Look-Up” section above the bottom of the page; enter your Email Address in the blank space provided there and click the “Send Order List”. You will be sent ten most recent order numbers of yours.

Benefits of Creating a RockAuto Account

Creating an account in RockAuto Order Status & Returns is totally an optional feature. But it is beneficial for the customers in various ways. With a RockAuto Account, they can

  • Re-use multiple addresses from past orders
  • Quickly reach the vehicles in the RockAuto catalog and find parts for a vehicle on their car list
  • Find and view complete order history including functionality to search by part number and category
  • All the orders placed before under the same email address used signing up for your account will be automatically synchronized to your account for easy access
  • Edit email and prefer language

To create and Log In to an Account

Though having a RockAuto Account is not obligatory still it helps the users to make ordering faster, access the order track and manage past orders easily and conveniently. To create an account takes less than 5 minutes to complete. All you need to do is

  • Go to the Order Status & Returns site at www.rockauto.com/orderstatus
  • Click “Log In or Create Account” at the top right corner of the page
  • Click the “Create Account” link
  • Enter the Email Address and the security code exactly as shown in the image. (Having difficulty to decipher the code, click the “New Image” link.

Submit and a confirmation email will be sent to the entered email address to verify your identity. You will be also sent a link in the email to create a password for your RockAuto account.

To log in to the account

  • Navigate to the “Log In or Create Account” as mentioned above
  • Enter the Email Address and password of your account
  • Click the blue “Log In” button

If you are planning to be logged in on the device you are using currently for up to 14 days or more, check the “Keep Me Logged In” box before hit the “Log In” button.

The RockAuto account holders, who have forgotten their password, click the “Forgot Password” link below the login and enter their email address to reset their password.

Once you logged in, you can click the ‘Account Activity’ or ‘Profile’ to access the information about your orders or change, edit your profile. Enter your RockAuto account, you can

  • Use a saved address on a new order
  • Add or remove an entry in your car list as well as your address list
  • View discount code or store credit
  • View the availability alerts
  • Associate past orders with the account
  • Change your login password and email address
  • Subscribe or unsubscribe RockAuto emails
  • Delete account

Contact Information

For any unanswered question, contact RockAuto via email at service@rockauto.com

Phone: +1 608-661-1376

Reference:

www.rockauto.com/orderstatus

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