www.compass.state.pa.us/cwis – Pennsylvania Child Welfare Account Login Guide
Get Access To Pennsylvania Child Welfare Portal
Pennsylvania Child Welfare Information Solution is an agency running the state government to provide human services to the people. Especially, it focusses on the issues related to the children like the child-abusing, etc. Individuals can apply for the PA Child Abuse History Clearance online and can report online.
If you want to be a part of this concern then, you have to first create an account and after login, you can get the benefits. Here, check the process.
There are two type s of services by PA they are,
PA state agencies
Labor & industry
Pa online services
PA online services
Compass: Access to health and human
Driver & vehicle services
Find a job
Homeland security tip submission
Personal income taxes
Places to stay in pa
Create an account with Pennsylvania Child Welfare
For this, go to, www.compass.state.pa.us/cwis
Here, at the middle left side, you will get a block here, click on, ‘Create an individual account’.
In the next page, here you will get to know how the account helps,
The Commonwealth of Pennsylvania is improving how it provides online services to citizens! Several state agencies are working together to allow you to establish a Keystone ID which creates a single way to access several different state programs. Currently, the Keystone ID that you create and manage here can be used for:
Child Welfare Portal
Users of the Child Welfare Portal can apply for a Pennsylvania child abuse history clearance or submit child abuse referrals.
SERS’ Online Member Services
Members of the State Employees’ Retirement System can get statements, run estimates, and more.
Disaster Training Registration
The Disaster Training Registration allows Individuals to search for and attend courses related to disaster situations.
COMPASS is an online application for Pennsylvanians to apply for many health and human service programs.
If you already have signed into any of these programs, you do not need to create another one now. Simply use the user name and password you’ve already established to access all of these services. Keep in mind that if you change your password or any other profile information in any one of these programs, the changes you make will apply to all programs that use the Keystone ID.
You have to keep an eye out for the Keystone ID sign-in on more state websites in the future. It’s just another way the Commonwealth of Pennsylvania is working to serve you better.
After you go through this, click on, ‘Next’ from bottom right in blue.
In the next page at the middle enter,
Date Of Birth
Security Question 1
Security Question 2
Security Question 3
Which of the following is NOT an animal: lion, rabbit, apple, bear, tiger?
Then, click on, ‘Finish’ in blue.
Follow the prompts to create the account.
Sign in for Pennsylvania Child Welfare
For this, go to, www.compass.state.pa.us/cwis
Here, at the middle left side, you will get a block here, click on, ‘Individual login’.
Here, at the middle left to choose your option, ‘Access my clearances’ or ‘Access my referrals’.
In the next page you have to scroll down and at the bottom right side click on, ‘Continue’. In the next page at the middle type,
The set password
Then, click on, ‘Login’
For ‘Access my referrals’, you have to follow the same process.
If you have lost the password click on, ‘Forgot password’ from the right middle side. Here type,
Then, click on, ‘Ok’ in blue.
Additional information on PA
If you wish to submit a child abuse referral or apply for a PA Child Abuse History Clearance online you are required to first create a Child Welfare Account (CWA). Creation of an account allows you to access, view, and print previously saved or submitted referrals, clearance applications, and clearance outcomes including the clearance certificate. Additionally, if you are an organization and have a Business Partner Account, you are able to pay for clearances and generate payment codes for clearance applicants to use when submitting this online clearance application.
To update your account information, first, log in to your account. Next, click “Account Profile” located at the top right-hand corner of the screen. You will be redirected to your Keystone ID Account. Under “Change My Profile” you may update your email, password, and your security questions. If you update your email address please be aware that any communications regarding previously submitted clearance applications or abuse referrals will be sent to the email address provided in your clearance application or abuse referral at the time of submission.
To update or change your security questions, first, log in to your account. Next, click “Account Profile” located at the top right-hand corner of the screen. You will be redirected to your Keystone ID Account. Under “Change My Profile”, click “Change Security Questions” from the list of displayed tasks. The “Change Security Questions: Profile” screen displays. Here you may update and / or change your questions and answers. Upon clicking “Submit” you will receive a confirmation message displayed on the screen.
As part of our continuing commitment to the security of electronic content as well as the electronic transmission of information, the Commonwealth has taken steps to safeguard the submission of information by implementing detailed technology and security policies, which can be viewed at the Office of Administration, Office for Information Technology website. Security measures have been integrated into the design, implementation and day-to-day operations of the entire operating environment.
In certain instances, you may receive or create a password to access or submit personal information. You should not divulge your password to anyone. The Commonwealth will never ask you for your password in an unsolicited phone call or e-mail. When you are finished with sites that are password protected, you should exit the page.
Pennsylvania has two types of reporters of child abuse: those who are encouraged to report (permissive reporters), and those who MUST report (mandated reporters). Only suspicion, not proof, is needed when making the report. A report should be made when a person has reasonable cause to suspect that a child is a victim of child abuse. Please note: While a person is allowed to make a report of suspected child abuse anonymously, we encourage individuals to give their name and contact information in the event that the investigating agencies need additional information relating to locating the child or about the situation. Anonymous and permissive reports must call the state’s child abuse hotline: ChildLine, 1-800-932-0313, to give their report over the telephone. Anonymous or permissive reports of suspected child abuse cannot be made using the online Internet reporting system at this time. Mandated reporters may report electronically by using this website.
You should call ChildLine when,
If you are NOT a mandated reporter;
You prefer to remain anonymous;
If you do not have the necessary information to complete a referral on the Child Welfare Portal (the online Internet reporting system); or
The suspected abuse and/or neglect you are reporting occurred outside the state of Pennsylvania.
After you click the “Submit Referral” button on the final page of the online reporting system, a submission confirmation will display on the screen indicating that your referral has been successfully submitted. You will also receive an email confirming successful transmission of the referral to ChildLine. If you do not receive a confirmation email after submitting a child abuse referral, please contact ChildLine at 1-800-932-0313. Only mandated reporters can use this website (the Child Welfare Portal) to submit a child abuse referral.
A referral can only be submitted anonymously by calling ChildLine at 1-800-932-0313. Submitting referrals through the Child Welfare Portal requires the mandated reporter to create an account using their first and last names.
Each referral is evaluated at ChildLine by a trained caseworker who will determine the most appropriate course of action. These actions include forwarding a report to a county agency for investigation as child abuse or a general protective services referral, or forwarding the referral to the appropriate law enforcement official(s).
If you do not have the necessary information to complete a referral on the Child Welfare Portal please contact a trained ChildLine Caseworker at 1-800-932-0313. ChildLine is available 24 hours a day, 7 days a week to receive referrals of suspected child abuse.
A child abuse referral that has been submitted online will be available in your Child Welfare Account for six months from the date of submission.
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If you want to have assistance from PA, you need to contact in, For Child Abuse Referrals, contact ChildLine at 1-800-932-0313.
For Pennsylvania Child Abuse History Clearance Application, contact ChildLine at 1-877-371-5422.
To have assistance with your account log- in or other technical issues, contact 1-877-343-0494.